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Please be generous with your feature requests and upvote any that would be useful for you. We receive lots of requests and prioritise largely based on user demand.Please note that if you post your name will display to other Upmind users.

Upmind Feature Requests

Hey {name|there}! 👋

Currently, the system restricts modifications to ticket assignments or staff if inactive staff members are associated with a ticket.This effectively blocks changes to ticket staff members if an ex-staff member is on the ticket. We have therefore relaxed that validation.

Enhancing Ticket Management: Allowing Inactive Staff to be Added

Vira