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Please be generous with your feature requests and upvote any that would be useful for you. We receive lots of requests and prioritise largely based on user demand.Please note that if you post your name will display to other Upmind users.

Upmind Feature Requests

Hey {name|there}! 👋

When a delegate is granted access to a Support Ticket, I found it does not email them when responses are posted to that ticket. Hence they must constantly log in just to see if someone responded.Please add the ability for Upmind to email the owner AND all delegates that are connected to Support Tickets.

Email to delegates of a support ticket

Twilight I.T. Staff