Skip to main content

Bulk Ticket Updates

A feature to enable bulk updates for tickets, allows users to efficiently update multiple tickets simultaneously

Status: Completed4 comments

Log in to comment and vote

Comments4

  • Tris W.

    •

    Nov 3, 2025

    •

    Merged request

    •

    4 votes

    Bulk select Cases

    Ability to bulk select cases to close or change status of, helps to reduce manual labour and intervention.

  • Cristian Uibar

    •

    Jun 6, 2024

    Yes, please! Having to close hundreds of alert e-mails manually is a pain.

    • Chris G

      Team•

      Jun 14, 2024

      FYI – If these alert emails all relate to a single client or lead, there is already a button to "Close all tickets" for that particular client or lead.

      • Cristian Uibar

        •

        Jun 20, 2024

        Yes! Super helpful! Thank you.