Skip to main content

Adding a pre-defined signature to the tickets.

It would enhance our service to have a pre-defined signature for each agent, set up in "My Profile," which would automatically be appended to replies from that agent when responding to specific tickets.

Status: Completed2 comments

Log in to comment and vote

Comments2

  • Jerry Brooks

    •

    Dec 25, 2024

    I believe this would benefit new people greatly.

    • Sara Hamilton

      Team•

      Oct 10, 2025

      Hi Jerry,

      This is now live on the platform.

      Many thanks

      Sara