Automation Overrides on Client Level

In this guide, we’ll show you how to prevent a client’s products from being automatically suspended, canceled, or closed. With Automation Overrides, Administrator can set client-specific rules that ensure certain products remain active, regardless of billing or system automation.

How to Enable Automation Overrides on Client Level

1. Log in to your Upmind admin area.

2. Navigate to Clients → Select a client.

3. Go to Settings → Billing tab, then scroll down to find Global Automation Overrides.